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Refund Policy

Refund Policy and
Cancellation Terms

Cancellation policies, refunds, date changes, and guest booking policies at Palmiye Home are explained on this page.

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At Palmiye Home, we aim to offer our guests a transparent booking experience. Cancellation and refund terms depend on the channel through which the reservation was made (Booking.com, Airbnb) or on the offer given through direct contact.

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📅 Cancellation Period and Refund Terms

  • The cancellation period and refund terms are determined by the policy of the channel where you booked or by the offer sent to you directly.

  • For the exact terms, please check the cancellation policy of the relevant channel, or the terms stated in your offer, before booking.

 

🧾 Refund Process

  • Refunds are processed through the channel where the reservation was made, or according to the terms of the direct offer.

 

📩 How to Request a Cancellation

You can send your cancellation and refund requests, together with your booking details, through the channels below:

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